Please note that when you are listening to 95.3 WIKI online, there is a delay from what we broadcast on the actual airwaves. Also be aware that contests played on 95.3 WIKI are generally only open to listeners within our broadcast range, due to difficulties associated with claiming prizes.

1.    Are you normally able to connect to the stream in question? If so the chances are there is a break in the connection between the streaming source (encoder) and the server. If the problem persists for more than 12-24 hours it may be appropriate to e-mail us  to be sure we are aware of the problem.

2.    Be sure any hardware or software firewalls are allowing you to connect to the site.

3.    Verify that there are no pop-up blocker dialogs indicating a pop-up window related to the site you're trying to stream from has been blocked. If a pop-up blocker is active you may need to "always allow" pop-up windows from our site.

4.    If Window Media Player continues to rebuffer, causing annoying breaks in the audio, there are two likely factors:                  

       

A. Your Internet connection is too slow to receive the stream. If you are on a dial-up connection this is most likely the  cause. Most dial-up modems connect at a maximum of 49Kbps, depending on line noise and the quality of your ISP. There are some tweaks that you can try to increase the speed or improve the quality of your dial-up connection. Do a Google search for "tweaking dial-up connections" for more information. The only sure-fire way to reduce rebuffering problems is to upgrade to a broadband Internet Connection. (DSL or Cable are the most common).                                       

        B. Temporary Internet routing problems. Occasionally an Internet router(s) will temporarily become overloaded or malfunction. This can lead to Windows Media Player rebuffering. If you are on a broadband connection and usually receive a constant, uninterrupted stream and start to experience rebuffering, this is most likely the case. Be patient. The problems should go away shortly.